VA relieves contractor of role in appointments

The U.S. Department of Veterans Affairs will return to using its own employees to make appointments for Alaska veterans who need services outside the VA system.
Alaska’s Congressional delegation made the announcement today. VA officials in Alaska did not return phone calls.
Vets have complained of severe problems trying to make appointments through Triwest. That’s the contractor hired to administer the Choice Program. Congress created Choice with the goal of shrinking VA waitlists b