Your Prototype Is Not Being Honest With Your Users (And Here’s How To Fix It)
This article is a sponsored by ProtoPie
There’s a moment in almost every usability session where a participant pauses at the login screen, types something, and glances up: checking whether they’re “doing it right.” That pause is a clear sign. They’ve already clocked that this isn’t a real app, and every data point collected after that moment is filtered through that awareness.
In financial product testing, the problem is sharper. Finance users are trained to n
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