Why Non-Native Content Designers Improve Global UX

A few years ago, I was in a design review at a fintech company, polishing the expense management flows. It was a routine session where we reviewed the logic behind content and design decisions.
While looking over the statuses for submitted expenses, I noticed a label saying ‘In approval’. I paused, re-read it again, and asked myself:
“Where is it? Are the results in? Where can I find them? Are they sending me to the app section called “Approval”?”This tiny lab