Users Don’t Need More Tools: They Need Seamless Integrations

We often hear about shiny new tools that change everything (yet again). But in practice, most people don’t need more tools to deal with in their daily lives. What we actually need are better integrations of useful capabilities that neatly align with our existing and established mental models.
Users don’t get excited about shiny new “smart” workflows, or navigating Terminal commands, or jumping between endless back-and-forth chat interactions. They need seamless integratio