Useful Customer Journey Maps (+ Figma & Miro Templates)

User journey maps are a remarkably effective way to visualize the user’s experience for the entire team. Instead of pointing to documents scattered across remote fringes of Sharepoint, we bring key insights together — in one single place.
Let’s explore a couple of helpful customer journey templates to get started and how companies use them in practice.
This article is part of our ongoing series on UX. You might want to take a look at Smart Interface Design Patterns ㇰ