Amex GBT Adds Apple Business Chat for Midsize Customers, Eyes Additional Segments

American Express Global Business Travel has enabled U.S. midmarket customers to use Apple Business Chat to communicate with live GBT support agents using the Messages app for iOS. Apple Business Chat now is available for 1,500 midsized GBT corporate clients, with more companies and segments to follow in 2020, Amex GBT said.