Telecom department launches IVRS system to get customer feedback on call quality - ETTelecom.com

Telecom department launches IVRS system to get customer feedback on call quality
ETTelecom.com
NEW DELHI: India's telecom department (DoT) has rolled out an Integrated Voice Response System (IVRS) system in cities like Delhi and Mumbai to get direct feedback from telecom subscribers on call quality to solve the problem of call drops. The IVRS ...and more »