NewVoiceMedia announces Spring ’17 release to optimise contact centre management and customer experience

LONDON, March 8, 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, announced its Spring ’17 release today, unveiling major enhancements to its intelligent communications platform that will optimise its customers’ contact centre management and operations, enabling them to deliver a more efficient customer experience.While NewVoiceMedia updates its ContactWorld platfor