NEC launches Customer Experience Solution

Holistic approach based on NEC’s expertise in big data, crowd sourcing and analyticsLondon, November 11th 2015 – NEC Europe today announced a new solution to help telecoms operators and communication service providers (CSPs) improve customer experience. NEC provides a single, unified solution across the network, service and customer layers, designed to reduce cost and churn, and to increase ARPU and differentiation.Taking a holistic approach, NEC combines its professional services an