NBN should adopt live net promoter score: Macquarie Telecom ... - ZDNet

ZDNet
NBN should adopt live net promoter score: Macquarie Telecom ...
ZDNet
The National Broadband Network (NBN) company should report its live net promoter score (NPS) real-time customer experience measurement in order to make ...
Macquarie Telecom chief issues customer service warning to telcos ...Computerworld Australiaall 2 news articles »