Southwest Airlines apologises after employee mocks five-year-old's name

Southwest Airlines has issued an apology after a boarding agent mocked the name of a five-year-old girl.Traci Redford told ABC7 that she was travelling with her daughter Abcde (pronounced Ab-city) at John Wayne Airport in California when the Southwest employee at the gate noticed her daughter’s unusual name.According to Redford, she immediately asked that the gate agent stop, saying: “Hey, I can hear you, so if I can hear you, my daughter can, too.