Michigan township chooses Total Response to improve 9-1-1 service

Top Priority Sector: disaster_preparedness_emergency_responseMADISON, CT Aug. 24, 2016 Shelby Township (Michigan) has implemented PowerPhone's Total Response solution for 911 call handling. The new system provides state-of-the-art software, processes and training to help Shelby Township define and achieve a higher standard of emergency call handling.Total Response was seamlessly incorporated into Shelby Township's call-handling operations in early August for emergency medical dispatch calls