Committed to Above-Average Lead Gen—and Productivity

In the following interview, Kelly Norris, executive vice president and general manager of Heritage Sotheby’s International Realty in Napa, Calif., discusses lead cultivation and generation, realtor.com®, training and more.Region Served: All of Napa County, some of Sonoma and Solano counties
Years in Real Estate: 29
Number of Offices: 2
Number of Agents: 65
I understand you’ve been managing the company for four years. How is the real estate market growing in Napa, and how is your