Seeking Empathy in the Age of Artificial Intelligence

Source: Association for Psychological ScienceArtificial intelligence was initially imagined as a tool for efficiency. It could search, calculate, and write faster than humans, automating the tedious parts of work. But people are increasingly turning to AI for something more intimate: a shoulder to lean on. Recent surveys suggest that nearly a quarter of American adults and 13% of adolescents have used AI for socioemotional support or mental health advice. But can a machine provide empathy?