Workplace Consumerization, Suite Backlash, More Trends from RSG

Digital customer experience (CX) and digital workplace technologies have crossed paths because businesses want to consumerize their employee experiences.That consumerization is on a slow trajectory, though. That was one of the themes presented by the Real Story Group in a webinar this week, “2017 MarTech & EmpEx Vendor Map: What Does It Mean?”  Tony Byrne, CEO and founder
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