Why you should always be extra polite in your emails

Sometimes an email is just an email. Other times, it’s an X ray of
someone’s character.
Recently, a friend emailed me. He asked if I would forward the résumé of a
friend of his to my clients that have intern programs. I reached out to
two.
Both people I emailed replied within a few hours (after all, they work at
PR agencies). Yet while they basically said the same thing (“You’re too
late”) the tones they used were strikingly divergent.
Here’s wh