Unlocking AI’s potential requires challenging our thinking

It’s time to start embracing AI as a creative partner rather than just an efficiency tool.
Many early adopters of artificial intelligence have focused on using it to streamline and automate existing business tasks.
While having AI schedule social media posts or draft a sample press release can save time, Brian Solis, head of global innovation at ServiceNow, believes that limiting AI to efficiency improvements prevents businesses from unlocking its potential for creativity and exploration.