Respond to health care reviews online without violating HIPAA

For most business owners, responding to negative reviews left online by
irate customers is simply a matter of replying directly to the reviews
themselves. For medical practitioners, though, this process is complicated
by the Health Insurance Portability and Accountability Act (HIPAA). HIPAA
requires medical professionals to go through a lengthier medical reputation
management process to manage and maintain their reputations online.
While dealing with negative reviews can be a little hairy, the