5 things you must do before implementing AI at work

The first step is understanding why they’re needed.
Deciding to use an artificial intelligence platform isn’t as simple as just signing up for a platform. To maximize the tool’s potential, an organization needs to consider a range of other factors – from when and when not to use it, to the impact on staff to broader ethical concerns.
“It’s really (about) developing what I would call responsible AI,” said Jeff Willinger, director of digital experience and