Diversion Software Success Hinges On Trust, Workflow, and Follow-Through

By Gina ShawDrug diversion software implementations often stall because of predictable human and workflow challenges that go unaddressed, not technical shortcomings, according to pharmacy leaders at both a small, independent community setting and an academic health system.Thomas Latuga, PharmD, MHA, BCPS, described his hospital’s experience implementing drug diversion software at the ASHP Midyear 2025 Clinical Meeting & Exhibition, in Las Vegas. Dr. Latuga, the director of pharmacy at