'AI Granny' Driving Scammers Up the Wall

Since November, British telecom O2 has deployed an AI chatbot masquerading as a 78-year-old grandmother to waste scammers' time. The bot, named Daisy, engages fraudsters by discussing knitting patterns, recipes, and asking about tea preferences while feigning computer illiteracy. The Guardian has an update this week: In tests over several weeks, Daisy has kept individual scammers occupied for up to 40 minutes, with one case showing her being passed between four different callers. An excerpt from