You moved to the cloud ... the Internet's down. Now what?

You’d think the whole world had come to a standstill. A few weeks ago, when both Google Drive and Google Docs suddenly went AWOL for an afternoon, knowledge workers had no idea what to do. Since all of their data was stored online and the app they use for normal word processing was not available, they had little recourse but to switch to WordPad and, in some cases, try to remember where they left off in a business document. When it comes to mission-critical enterprise apps, not being