Why it's OK for social collaboration to encourage shadow IT

The use of unsanctioned social collaboration tools in the enterprise can be a real challenge for any IT organization, but they also often spark productivity and help teams focus. In fact, many CIOs and IT professionals say workers who use apps such as Yammer and Slack can both raise the threat associated with shadow IT and drive productivity gains. Companies must understand the unique strengths and weaknesses of popular social tools if they want to see real value, according to business leaders.S