Why human interaction is the 'killer app' for recruiters

You're probably familiar with the legend of John Henry, the "steel-drivin' man" whose prowess as a steel driver for the Chesapeake & Ohio Railroad was measured in a race against a steam-powered hammer. Though folklore says Henry won that contest, he died with his hammer in his hand when his heart gave out from the stress.What does any of this have to do with sourcing and recruiting? Quite a bit, actually, according to Jason Roberts, senior vice president of strategy and standardization with