Why happy developers equal happy customers

In today's digital, technology-driven marketplace, a company's greatest competitive advantage is its ability to offer an incredible customer experience. But delivering that starts in what, on first blush, seems like an unlikely place: with your software development teams.
"We've all been there, right? You're trying to do your job, get work done and the software you're using isn't working right. Or it has a glitch or a bug that you have to work around. Or it doesn't have quite the right set of fe