Why bots are poised to disrupt the enterprise

The proliferation of robots completing manual tasks traditionally done by humans suggests we have entered the machine automation age. And while nothing captures the imagination like self-directing machines shuttling merchandise around warehouses, most automation today comes courtesy of software bots that perform clerical tasks such as data entry.Here’s the good news: Far from a frontal assault on cubicle inhabitants, these software agents may eventually net more jobs than they consume, as