Who’s succeeding with product-focused IT?

Organizations are making the shift to delivering IT as a product — a multistep process, rife with challenges. First, there’s the need to lay the groundwork for change, and to extend a product mindset across the organization. Then governance must be implemented, product teams must be structured and implemented, and supporting IT capabilities must be created. Unlike leaders of startups, who can create an organizational vision from scratch, CIOs have to create their “new-not-