Verizon customers claim carrier dramatically overcharged for data

Something is wrong — very wrong — with the way Verizon Wireless currently tracks its customers' data use. Thousands of Verizon customers complain that their use skyrocketed in recent months, even though they say they didn't actually use more data, according to a report on Cleveland.com, the website of the The Plain Dealer. In some cases, the overage fees Verizon charged amount to hundreds of dollars.Despite dramatic evidence to the contrary, however, Verizon refus