Support family and friends with Windows 10’s new Quick Assist app

Among the new features that Microsoft rolled out with last month's Anniversary Update to Windows 10 is an app called Quick Assist -- a remote-access tool that is especially designed to work with Windows 10 systems. As you likely know, remote-access applications allow two computers to connect over the internet so that a person at one of them can remotely control the other. In this way, the person controlling the computer remotely can diagnose or fix a problem with it -- for example, by running a