18-11-2016 18:29 via

Subway launches digital unit to revamp mobile app and stores

Earlier this summer Subway CIO Carman Wenkoff added chief digital officer (CDO) to his title and took the helm of a new division governing core capabilities such as the sandwich chain's website, mobile application and payment systems, and its loyalty program.Directing both back-office IT and customer-facing technologies should help Wenkoff gain insights as he looks to incorporate the kind of digital capabilities consumers are using to interact with competitors like Panera Bread and other quick-s
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