Software audits: How high tech plays hardball

When the software audit request came from Adobe two years ago, Margaret Smith (not her real name) thought it was business as usual. As a governance risk and compliance specialist for a Fortune 500 company, she was used to getting audited several times each year.
“Usually these things start out friendly,” she says. “We get a request for an audit, and there’s some negotiation involved. They want do an on-site audit or request specific employee IDs, and we say no. But this