Skype for Business admins get tool to diagnose call problems

IT administrators who manage a fleet of Skype for Business users will have an easier time of diagnosing and fixing problems that may arise for them. Microsoft unveiled the beta of a new Call Analytics Dashboard on Monday, which is supposed to provide admins with a diagnosis of issues that users are having on a call.
There are several different issues that could arise and cause a degradation in call quality, which is why these analytics are helpful. If a user complains about a call only working