Salesforce targets 'citizen developers' with new tools and training

If there's an overriding trend in the world of enterprise software lately, it's democratization, as tools previously reserved for experts are put in the hands of average users. On Tuesday, Salesforce.com climbed on board with new software, training and support services that aim to help more users -- not just professional developers -- build applications for the Salesforce platform.There aren't enough trained developers to create apps for the business world, the company says, so it wants to