Nokia uses analytics, machine learning to help mobile providers

Wireless carrier competition in the U.S. is white hot — analysts increasingly see signs of wireless market saturation, meaning that growth is most likely going to come from competitors. Of the four major U.S. carriers, T-Mobile USA has led the way, slashing prices, killing the two-year contract and daring its competitors to follow suit.As competition intensifies, Finnish mobile technology provider Nokia believes customer service will emerge as an even more important key differentiator, and