Newegg customer service comes to Facebook Messenger

PC component retailer Newegg likes to experiment with new features for customer service. It was an early adopter of Bitcoin as payment, and now the company is joining the chat revolution. Newegg recently announced that you can now contact the company via Facebook Messenger.
The addition is not part of the new bot craze, but plain old standard live customer service—a program Facebook announced nearly a year ago.To read this article in full or to leave a comment, please click here