New Microsoft support scheme scraps decade pledge

More than a month ago, Microsoft quietly added a new support policy that dropped the company's decade of technical support for an open-ended product lifetime that could be terminated at Microsoft's discretion.
Wes Miller, analyst with Directions on Microsoft, viewed the new policy -- dubbed "Modern Lifecycle" -- as a glimpse into the future of support from the Redmond, Wash. company.
"For more than a year, since Microsoft talked about LTSB [Long-term Servicing Branch], we've all been wondering