Mobile App Eases Anxiety of Stranded Motorists

Customer service being stuck on the side of the road with your car broken down is no fun. And waiting for a tow truck can be more frustrating than waiting for the cable guy.Agero, a company that provides roadside assistance and other automotive services, is trying to take the guesswork out of when help will arrive. "Consumer expectations are evolving, and [services like] Uber have changed the landscape," says Jeff Blecher, senior vice president of strategy at Agero. "We said, 'There's a bette