Mingis on Tech: Retailers embrace technology to save their bacon

If one thing was clear from the National Retail Federation's Big Show this year, it's this: Retailers are rushing to figure out how to use technology to keep their doors open.
Executive News Editor Ken Mingis talks with Sharon Gaudin (who attended the Big Show in New York City for Computerworld) and Keith Shaw about just what's coming. In the not to distant future -- say, around 2025 -- you may well walk into a store and be greeted by a salesperson who already knows what you're interested in. O