Making technology more human

Artificial intelligence (AI) and machine learning had (has?) manufacturing and minimum wage workers anxious about their jobs following Elon Musk’s predictions. Blogger and former CIO Chris Romano cautions the rise of machines will be more insidious, since robots don’t require sick time, vacation, salary and vacation time.That is so 2017.While algorithms are fascinating and metrics are important, what’s been trending in our good old-fashioned personal conversations with CIOs an