IT's identity crisis: How to remain essential as the business evolves

In 2007, Michael Spears became CIO of the National Council on Compensation Insurance. It wasn't the usual promotion. Spears had spent two years as the NCCI's chief data officer, and he kept that role when be became CIO. In his dual capacity, he oversees both the IT department and the data resources division, though they operate as separate entities. Over the years, he says, the CIO and CDO roles have sometimes been held by different people and sometimes by the same person.Spears has taken some r