IT Moves from SGA to COGS

For anyone in the tech industry, these are the best of times and the worst of times. As I noted in my last piece, we are in a period of tremendous innovation, but also one of enormous dislocation, brought on the upheaval of technology disruption. I addressed the changing role of IT in that piece, noting four key tenets that will drive IT organizations’ role over the next decade: Software is eating the world
Open source is eating the technology industry
No enterprise is Netflix, o