Is Trump's unexpected victory a failure for big data? Not really

Most election prediction shops and public polls in recent days foresaw Republican Donald Trump losing the U.S. presidential race to Democrat Hillary Clinton.They got it wrong, bigly. And the failed predictions could cast doubts on some hot technology sectors, including big data and customer relationship management.Not so fast, say some data experts. The problem with the polls and with forecasters like FiveThirtyEight may have more to do with data collection than data crunching, they say.Data ana