Is anyone listening?

Ever have the feeling that your business sponsors don’t really listen to you?
Just about all of us in IT have been there. You might be talking to someone when you realize that this business person has no idea what you’re talking about. You might be giving a formal presentation only to see on the faces in your audience incredulous, quizzical looks that seem to say, “You must be crazy to think that anyone understands a word of what you are saying.”
Sometimes our error is t