IDG Contributor Network: Will a weak process culture derail your next IT project?

As many as 59% of organizations are engaged in one or more major transformational projects, according to BPM Trends Report ‘The State of Business Process Management in 2018’.With so many of us facing the challenge of change, why is it that some organizations consistently get a greater return on new technology investments compared with others? The differentiator could be an organization's process culture and their failure to recognize the substantial role that people play in ensuring