IDG Contributor Network: Why the future of machine learning will be crunching words

In recent years, enterprise machine learning has revolved around crunching numbers: analyzing datasets or tracking customer behavior. But what organizations will soon realize is that applying machine learning to content—physical documents, images, presentations and even conversational UIs—removes the cap on who machine learning impacts, and how far its value extends across the enterprise.  Tracking down lost documents and images, or drafting abstracts and case studies only to re