IDG Contributor Network: Why change control is so critical to project success

Change control is one of those tasks the project manager must do but usually hates to perform. It's never easy. It can require an iron fist mentality and the willingness to take a hard line with the very customer you are trying to satisfy. Sort of a Catch 22. It can result in increased revenue, but always at the expense of a customer that needs the change to meet a business process need or requirements clarification. It can increase project profitability, but only if you are very accurate in you