IDG Contributor Network: Where does an IT project manager’s job end?

A CIO asked me this recently because his team were expressing an interest in extending their role so that they could assess their project “from the other side.”Traditionally, as a project manager you declared “job done” when a project transitioned into service. One project manager I know used to have a bottle of Moet in the fridge labelled with the project name and due date and would only pop the cork when the project was handed over to the IT service team. He used to ca