IDG Contributor Network: What workers really think about automation

Founders and Silicon Valley techie types have been known to wax poetic about the promise of knowledge work automation for restoring work/life balance, improving productivity, and even creating millions of new jobs. For economists, the conversation about automation tends to focus on lost jobs and other potential negative impacts on communities. The problem with these arguments is that they often take place between thought leaders on either end of the spectrum, and don’t include the voices