IDG Contributor Network: What management risks can cause software outsourcing to fail?

Software development outsourcing is a strategy known to all IT departments – and embraced by many. In our discussions with business and IT leaders, we find that some companies have attempted to use outsourced software development, but the results were dissatisfying and sometimes disastrous. Digging deeper, we found the root cause of the issues were not systemic to the decision to outsource nor caused by the outsourcing partner, but rather caused by internal company factors that ultimately