IDG Contributor Network: What IT pros need to know about interfacing with other carbon-based life forms

There’s a whole world of people out there, and techies need to be able to work with them. With all due respect, technical and nontechnical people sometimes seem like different life forms, and neither group seems to understand the other.Technical people have designed the world in which we all live. Information workers are fast becoming the largest workforce segment. Without them, banking, communications, utilities, manufacturing, education, retail and security would all come to a standstill